Terms of service.

Lost in the Astral, LLC ("LITA," "we," "us," or "our"), a Nevada limited liability company, provides integrative coaching, counseling, bodywork, business consulting, and event services. These Terms govern all access to and use of our services. Effective August 22, 2026. Principal contact: staff@lostintheastral.com.

Recitals

Lost in the Astral, LLC delivers direct one-to-one and group services (the "Session Services") and operates an interactive digital coaching platform at coachingplatform.lostintheastral.com (the "Platform"). These Terms of Service ("Terms") govern all access to and use of those services, including the marketing website at lostintheastral.com, booking and scheduling infrastructure, associated email correspondence, and all digital or in-person services rendered by LITA practitioners.

LITA is an omnist practice. Its practitioners work across comparative religious, philosophical, and spiritual traditions as scholarship and lived practice, not as representation of or affiliation with any specific living tradition or lineage-holding body. Where a question or service requires a carrier from a specific living tradition, LITA will say so plainly and hold that disclosure for the entirety of the relevant engagement.

0. Definitions

As used throughout these Terms, the following terms have the meanings set forth below:

"Aggregate Data" means data derived from Client data or Platform usage that has been de-identified, anonymized, and aggregated such that no individual Client can reasonably be identified from it.

"Content" means all text, graphics, images, audio, video, data, software, documentation, educational materials, modality engine outputs, and any other works of authorship published, made available, or transmitted by LITA through the Platform, the website, or in connection with Session Services.

"Derivative Work" has the meaning given to it under 17 U.S.C. Section 101: any work based on one or more preexisting works, including a translation, abridgment, condensation, transformation, adaptation, or any other form in which a work may be recast, transformed, or adapted.

"Methodology" means LITA's proprietary frameworks, systems, processes, protocols, curricula, and instructional approaches, including without limitation the 9-Self Holistic Coaching framework and all sub-frameworks, session structures, and domain maps associated therewith.

"Output" means any content, analysis, reading, summary, plan, recommendation, or other material generated by the Platform's AI modality engines or produced by a LITA practitioner in connection with a session or Platform interaction for a specific Client.

"Platform" means the interactive digital coaching environment operated by LITA at coachingplatform.lostintheastral.com, including all modality rooms, AI-assisted tools, educational resources, and associated infrastructure.

"Trade Secret" means information within the meaning of the Defend Trade Secrets Act (18 U.S.C. Section 1836 et seq.) and the Nevada Uniform Trade Secrets Act (NRS 600A.010 et seq.), including without limitation LITA's Methodology, AI modality engine prompts, system instructions, scoring rubrics, session protocols, pricing models, client lists, and technical configurations.

"Training Data" means any dataset, corpus, or collection of data used or intended to be used to train, fine-tune, or otherwise influence the parameters or behavior of a machine learning model, large language model, neural network, or similar system.

"User Data" means Personal Data and other information submitted by or generated about a Client in connection with Platform registration, session intake, practice activity, journal entries, and similar interactions. User Data does not include Aggregate Data.

1. Acceptance of terms

1.1 By accessing lostintheastral.com, coachingplatform.lostintheastral.com, or any LITA subdomain; by booking, scheduling, or attending any LITA session; or by enrolling in any program on the Platform, you ("Client") agree to be bound by these Terms and LITA's Privacy Policy (published at lostintheastral.com/privacy), incorporated herein by reference.

1.2 If you do not agree to these Terms in their entirety, you may not use LITA services.

1.3 You represent that you are at least eighteen (18) years of age. LITA does not knowingly provide services to minors. If LITA learns that a Client is under 18, LITA will terminate access immediately.

1.4 LITA may revise these Terms at any time by posting a revised version. Material revisions will be communicated by email to registered Platform accounts or by prominent notice on the website. Continued use of any LITA service after the effective date of a revision constitutes acceptance of the revised Terms.

2. Services

2.1 Session Services

LITA offers the following direct-service modalities, subject to practitioner availability and scope:

(a) Spiritual, Religious, and Philosophical (SRP) Counseling. Conversation-based guidance examining the spiritual, religious, and philosophical dimensions of a Client's life. SRP counseling is not licensed therapy, psychiatry, social work, or medical treatment. It is not a substitute for professional mental health care.

(b) 9-Self Holistic Coaching. Structured coaching across nine dimensions of human experience: Physical, Mental, Emotional, Spiritual, Energetic, Mystical, Social, Ecological, and Environmental. Coaching is not therapy. It does not diagnose, treat, or cure any mental health condition.

(c) Licensed Massage Therapy. Provided exclusively by LITA practitioners holding current, valid massage therapy licensure in the applicable jurisdiction. Scope of practice is governed by the practitioner's license. Clients with health conditions should consult a licensed physician before booking massage services.

(d) Divination Services. Readings using tarot, oracle cards, Lenormand, runes, astrology, I Ching, and related symbolic systems. Divination is offered as a reflective tool for insight and pattern recognition, not as prediction, financial advice, legal advice, or medical guidance.

(e) Esoteric and Ritual Arts. Facilitation of structured ritual practices, including meditation, ceremonial work, spell craft, initiations, and astrological analysis. These services are offered within an omnist educational and philosophical framework.

(f) Business Diagnostic and Turnaround Consulting. Hands-on analysis of business systems, operations, strategy, and organizational patterns. Business diagnostic sessions are consulting engagements, not licensed legal, financial, accounting, or investment advisory services.

(g) Event Planning and Facilitation. Planning, coordination, and facilitation of private events, ceremonies, and community gatherings.

2.2 The Coaching Platform

LITA operates a digital coaching platform ("Platform") at coachingplatform.lostintheastral.com that delivers the 9-Self framework as an interactive practice environment. The Platform includes modality-specific practice rooms (including but not limited to the Library, Seers' Den, Sages Grotto, Health Lab, and Game Hub), AI-assisted practice tools ("Generations"), curated educational resources, and practitioner support.

(a) Program placement and support structure. The Platform uses assessment results to place a Client into an available program. Each program is preset with a self-directed or practitioner-supported structure according to the program design and the Client's assessment results. Clients do not select their own support structure at checkout. The applicable program features, support, access period, fees, and Generation allotment will be displayed before paid enrollment.

(b) Generations. "Generations" refers to AI-assisted practice outputs (chart readings, card layouts, session summaries, framework analyses, and related content) produced by the Platform's AI modality engines. When a program includes a recurring Generation allotment, the allotment resets on the billing anniversary date unless the program description states otherwise. Unused Generations do not roll over. Generations are provided for personal, non-commercial use only unless a commercial license has been expressly granted in writing by LITA.

(c) Health Lab. Content within the Health Lab is educational and informational only. It does not constitute medical advice, diagnosis, or treatment. LITA is not a licensed healthcare provider. Clients should consult qualified healthcare professionals for any health-related decision.

(d) AI Modality Engines. The Platform's AI-assisted tools operate on large language model infrastructure and produce outputs that reflect patterns in training data and system instructions, not professional licensure or personal spiritual authority. Outputs are starting points for reflection, not authoritative rulings.

(e) Legacy Founders Accounts. Founders is not a currently available public program. Accounts accepted under a prior written Founders offer retain the protections described in Section 3.5.

3. Payment, pricing, and refunds

3.1 Session Pricing

Session pricing is published on the LITA booking system at booking.lostintheastral.com. The rate displayed during booking governs at the time of confirmation. Any discount, credit, package term, or promotional rate applies only when it is shown in the booking system or provided to the Client in writing before purchase.

3.2 Platform Subscriptions

Platform program fees and subscriptions are billed according to the payment schedule displayed before enrollment. Depending on the program, that schedule may be one-time, monthly, or annual. All fees are stated in USD.

3.3 Payment Processing

Payments are processed through third-party payment processors. LITA does not store full payment card data. By providing payment information, you authorize the applicable processor to charge your payment method on the schedule applicable to your selection.

3.4 Session Refund Policy

Session fees are non-refundable once a session has been delivered. If LITA cancels a session without offering a reschedule, Client is entitled to a full refund of the session fee paid. If Client cancels with less than 24 hours' notice, the session fee is forfeited unless LITA, at its sole discretion, grants a reschedule. If Client cancels with 24 or more hours' notice, LITA will offer a reschedule at no additional charge or a credit toward a future session, but will not provide a monetary refund.

3.5 Platform Refund Policy and Legacy Founders Protections

A Client may request a full refund within seven (7) days of an initial paid Platform enrollment if no Generations have been consumed and no live practitioner service included with the program has been delivered during that period. A program-specific written agreement may provide different refund terms and will control where it expressly says so.

Legacy Founders commitments remain permanent by design. For an eligible Founders account in good standing, the monthly Generation allotment and rate accepted at enrollment remain locked under the original offer. LITA will not involuntarily downgrade or cancel an eligible Founders account in good standing. If LITA discontinues the Platform entirely, eligible Founders account holders will receive at least six (6) months' advance written notice and a prorated refund of any prepaid annual subscription amount.

3.6 Taxes

Prices do not include applicable sales, use, GST, VAT, or other taxes. Client is responsible for all taxes applicable to their purchase in their jurisdiction.

4. Intellectual property

4.1 LITA Ownership and Enumeration of Protected Works

All right, title, and interest in and to the following categories of works and information are and remain the exclusive property of Lost in the Astral, LLC or its licensors, protected by the copyright laws of the United States (17 U.S.C. Section 101 et seq.), trademark law, trade secret law, and all other applicable intellectual property laws and international treaties:

(a) The Methodology. The 9-Self Holistic Coaching framework and all associated frameworks, sub-frameworks, domain maps, scoring rubrics, practice structures, session protocols, and instructional sequences, whether published, unpublished, or embedded in Platform logic.

(b) Platform Software and Infrastructure. All source code, object code, compiled applications, APIs, database schemas, scripts, configuration files, system architectures, deployment pipelines, and related technical works that constitute or support the Platform.

(c) AI Modality Engine Architecture. All system prompts, instruction sets, chain-of-thought templates, retrieval configurations, fine-tuning datasets, evaluation rubrics, model selection criteria, and prompt engineering structures underlying the Platform's AI-assisted tools, whether or not separately patentable or copyrightable.

(d) Educational and Reference Materials. All written curricula, guides, workbooks, bibliographies, annotated reference lists, study materials, modality tutorials, and instructional content published by LITA in any medium.

(e) Brand, Design, and Visual Identity. All trademarks, service marks, trade dress, logos, taglines, and visual design elements associated with LITA and the Platform, including all registered and unregistered marks.

(f) Content and Publications. All blog posts, journal articles, newsletters, social media content, session handouts, recorded sessions (with Client consent), and promotional materials authored by LITA or its practitioners.

(g) Output Templates and Formats. The structural formats, layouts, sectional frameworks, and presentational architectures of Platform Outputs, irrespective of the specific content generated for any individual Client.

(h) Trade Secrets. All information that constitutes a Trade Secret as defined in Section 0, including the specific configurations of AI modality engines, the scoring and weighting logic of the 9-Self framework, client modeling approaches, and business processes.

4.2 No Implied License; License Scope

No license, right, or interest in any LITA intellectual property is transferred to Client by these Terms or by any use of LITA services, except for the following limited, personal, non-transferable, non-sublicensable, revocable license: Client may use Output generated specifically for Client solely for Client's own personal wellness, reflection, and practice purposes. This license does not permit: (a) reproduction of Output for distribution to third parties; (b) use of Output in any commercial product or service; (c) use of Output to develop, train, test, evaluate, or improve any AI model or automated system; or (d) publication of Output in any medium without LITA's prior written consent. All rights not expressly granted are reserved by LITA.

4.3 Prohibited Conduct: Anti-Circumvention, Anti-Scraping, and Anti-Training

The following conduct is expressly prohibited and constitutes a material breach of these Terms:

(a) Scraping and Automated Extraction. Client may not use any robot, spider, crawler, scraper, data extraction tool, headless browser, API client (other than those expressly authorized by LITA), or any other automated means to access, collect, harvest, copy, index, or store LITA Content, Platform data, or any Output in bulk or in a systematic manner, regardless of whether such access is technically circumventing a protective measure.

(b) AI Training Prohibition. Client may not use any LITA Content, Output, Methodology, Trade Secret, Platform data, or any other LITA intellectual property, in whole or in part, as Training Data for any machine learning model, large language model, neural network, embedding model, fine-tuning dataset, reinforcement learning reward model, or any other AI or automated learning system, without LITA's express prior written authorization. This prohibition applies regardless of whether the resulting model is commercial or non-commercial, proprietary or open-source.

(c) Circumvention of Technical Measures. Client may not circumvent, disable, bypass, or otherwise interfere with any technological protection measure, access control, rate limit, authentication requirement, license enforcement mechanism, or security feature protecting the Platform, LITA Content, or LITA systems.

(d) Reverse Engineering. Client may not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, architecture, prompt structure, or underlying logic of any LITA software, AI modality engine, or Platform component, except to the limited extent expressly permitted by applicable law that cannot be contractually waived.

(e) Derivative Works Without Authorization. Client may not create Derivative Works of any LITA Content, Methodology, or Output without LITA's prior written consent. The creation of any competing holistic coaching framework, practice methodology, or AI-assisted spiritual or wellness tool that is substantially derived from LITA's Methodology or Content constitutes an infringing Derivative Work.

(f) Unauthorized Distribution. Client may not reproduce, distribute, publicly display, publicly perform, transmit, broadcast, or make available any LITA Content or Output beyond the personal use license in Section 4.2.

4.4 Trade Secret Protections

(a) Acknowledgment. Client acknowledges that LITA's Methodology, AI modality engine configurations, system prompts, session protocols, scoring rubrics, and related operational information constitute Trade Secrets under the Defend Trade Secrets Act (18 U.S.C. Section 1836 et seq.) ("DTSA") and the Nevada Uniform Trade Secrets Act (NRS 600A.010 et seq.) ("NUTSA"), and that LITA takes reasonable measures to maintain their secrecy.

(b) Non-Disclosure Obligation. Client agrees not to disclose, describe, reverse-engineer, replicate, or otherwise misappropriate any LITA Trade Secret to any third party or for any purpose outside of Client's own personal use of LITA services. Client will promptly notify LITA upon discovery of any suspected unauthorized disclosure.

(c) Whistleblower Notice. Notwithstanding the foregoing, pursuant to 18 U.S.C. Section 1833(b), an individual may not be held criminally or civilly liable under federal or state trade secret law for disclosure of a trade secret that: (i) is made in confidence to a federal, state, or local government official, either directly or indirectly, or to an attorney, solely for the purpose of reporting or investigating a suspected violation of law; or (ii) is made in a complaint or other document filed in a lawsuit or other proceeding, if such filing is made under seal. Nothing in these Terms limits Client's right to receive a whistleblower award for information provided to the U.S. Securities and Exchange Commission.

4.5 Remedies for Intellectual Property Violations

(a) Irreparable Harm. Client acknowledges that any violation of Sections 4.2, 4.3, or 4.4 would cause LITA irreparable harm for which monetary damages would be an inadequate remedy, and that LITA is therefore entitled to seek injunctive or other equitable relief in any court of competent jurisdiction without posting bond or other security and without proof of actual damages. This right to seek injunctive relief is not subject to arbitration under Section 10.

(b) Copyright Statutory Damages. For any unauthorized reproduction, distribution, display, performance, or Derivative Work creation involving LITA's copyrighted materials, Client acknowledges that LITA may elect to recover statutory damages under 17 U.S.C. Section 504(c), which provides for damages of not less than $750 and not more than $30,000 per infringed work, and up to $150,000 per work for willful infringement.

(c) Liquidated Damages for AI Training Violations. Because the harm resulting from unauthorized use of LITA Content or Output as Training Data is inherently difficult to quantify and may result in permanent and irreversible competitive harm to LITA, Client agrees that, in addition to any available equitable relief, LITA shall be entitled to liquidated damages of $10,000 per instance of unauthorized training use, not as a penalty but as a reasonable pre-estimate of minimum actual harm. This liquidated damages provision does not limit LITA's right to seek greater actual damages or equitable relief if warranted.

(d) Trade Secret Damages. For misappropriation of LITA Trade Secrets, LITA may recover damages under the DTSA and NUTSA, including actual damages, unjust enrichment, exemplary damages up to two times actual damages for willful and malicious misappropriation, and attorneys' fees.

(e) Attorneys' Fees. In any action brought by LITA to enforce its intellectual property rights under these Terms, the prevailing party in any such action shall be entitled to recover its reasonable attorneys' fees and costs, in addition to any other relief awarded.

4.6 Client Content

Session notes, journal entries, divination outputs, and other content generated by or for a Client during an engagement belong to the Client to the extent they contain the Client's personal reflections and responses. LITA retains the right to retain de-identified records for operational, quality, and legal purposes as described in the Privacy Policy. Client Content does not include LITA's Methodology, structural Output formats, or any AI-generated portions of Output; those elements remain LITA's intellectual property under Sections 4.1 and 4.2.

4.7 Feedback

Any feedback, suggestions, or ideas Client provides regarding LITA services or the Platform may be used by LITA for any purpose without compensation or attribution to Client. By submitting feedback, Client irrevocably assigns to LITA all right, title, and interest in and to such feedback, including all intellectual property rights therein.

5. Disclaimers

5.1 Not Medical or Mental Health Services

With the sole exception of licensed massage therapy delivered by a licensed practitioner within their licensed scope, LITA services are not medical services, not licensed mental health services, and not a substitute for professional care. No LITA service creates a physician-patient or therapist-client relationship. Clients experiencing a medical emergency should call 911 or proceed to the nearest emergency room.

5.2 No Guarantee of Results

LITA does not guarantee specific outcomes from sessions, platform use, or any service. Wellness and personal development results depend on individual engagement, circumstances, and effort.

5.3 Spiritual and Esoteric Practices

Divination, ritual arts, and esoteric practices involve symbolic and interpretive frameworks. LITA offers these as tools for reflection and philosophical inquiry, not as supernatural powers, certainties, or guarantees of events. Clients understand and accept the interpretive nature of these services.

5.4 Business Diagnostics

Business diagnostic and consulting services are advisory in nature. Outcomes depend on implementation by the Client. LITA is not responsible for business decisions made in reliance on consulting observations.

5.5 Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LITA SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

6. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LITA'S TOTAL LIABILITY TO CLIENT FOR ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF THE ACTION, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS PAID BY CLIENT TO LITA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

IN NO EVENT SHALL LITA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, BUSINESS, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF LITA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, LITA'S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

THE LIMITATION OF LIABILITY IN THIS SECTION DOES NOT APPLY TO: (A) LITA'S LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE; (B) LITA'S LIABILITY FOR FRAUD OR FRAUDULENT MISREPRESENTATION; OR (C) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

7. Indemnification

Client agrees to defend, indemnify, and hold harmless LITA, its members, managers, employees, contractors, and practitioners from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Client's use of any LITA service; (b) Client's violation of these Terms; (c) Client's violation of any applicable law or third-party right; (d) any content Client submits to the Platform or to any LITA practitioner; or (e) Client's violation of any intellectual property right of LITA or any third party.

8. Privacy

LITA's Privacy Policy governs the collection, use, and disclosure of Client information. By using LITA services, Client consents to data practices described in the Privacy Policy, published at lostintheastral.com/privacy. LITA does not sell personal data.

9. Lineage and tradition disclosure policy

LITA practitioners operate as omnists: practitioners of broad comparative religious, philosophical, and esoteric traditions without exclusive lineage affiliation. When a specific service or question requires a practitioner from within a specific living tradition (e.g., indigenous ceremonial practices requiring lineage-specific authority, initiatory traditions with closed transmission requirements), LITA will disclose that limitation plainly before the session begins and will refer Client to an appropriate resource. This disclosure, once made, holds for the entirety of the session or engagement in question.

Nothing in any LITA session or Platform content constitutes initiation into, membership in, or endorsement of any specific religious organization, coven, church, or spiritual body.

10. Dispute resolution

10.1 Informal Resolution

Before initiating any formal dispute, Client agrees to contact LITA at staff@lostintheastral.com and provide a written description of the dispute. LITA will respond within fifteen (15) business days. The parties will attempt to resolve the dispute informally for thirty (30) days before either party may proceed to arbitration.

10.2 Binding Arbitration

Any dispute that cannot be resolved informally will be submitted to binding arbitration administered by JAMS under its Consumer Arbitration Rules (for individuals) or Commercial Arbitration Rules (for business clients), as applicable. Arbitration will be conducted in Clark County, Nevada, or by videoconference at the arbitrator's discretion.

10.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, CLIENT WAIVES ANY RIGHT TO BRING A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING AGAINST LITA. ALL DISPUTES WILL BE RESOLVED INDIVIDUALLY.

10.4 Exceptions

Notwithstanding Section 10.2, either party may seek injunctive, declaratory, or other equitable relief in any court of competent jurisdiction, without the necessity of posting bond or other security: (a) to prevent irreparable harm pending arbitration; (b) to enforce, protect, or remedy any actual or threatened violation of LITA's intellectual property rights, including without limitation any violation of Section 4 (Intellectual Property); or (c) to enforce, protect, or remedy any actual or threatened misappropriation of LITA's Trade Secrets. Claims for equitable relief relating to intellectual property or trade secrets are not subject to the arbitration requirement in Section 10.2 and may be brought in the state or federal courts sitting in Clark County, Nevada, or in any court of competent jurisdiction.

11. Governing law

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law provisions. Any dispute not subject to arbitration under Section 10 shall be brought exclusively in the state or federal courts sitting in Clark County, Nevada, and both parties consent to personal jurisdiction therein.

12. Miscellaneous

12.1 Entire Agreement. These Terms, together with the Privacy Policy and any session-specific intake forms or agreements, constitute the entire agreement between Client and LITA regarding the subject matter herein and supersede all prior agreements, representations, and understandings.

12.2 Severability. If any provision of these Terms is found to be unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

12.3 Waiver. LITA's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

12.4 Assignment. Client may not assign these Terms or any rights hereunder without LITA's prior written consent. LITA may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets, with notice to Client.

12.5 Force Majeure. LITA shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, pandemic, government action, or infrastructure failure.

12.6 No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights.

12.7 Contact. Questions regarding these Terms may be directed to staff@lostintheastral.com.

Effective August 22, 2026  ·  Lost in the Astral, LLC, a Nevada limited liability company